Warranty Engineer (Senior ) 58001

Location: Effingham, IL
Job Type: Direct Hire
Salary: $90,000.00 - $95,000.00
Degree: Bachelor;
Date: 7/18/2017
Job ID: 02495567
Job Description
Responsibilities:
  • Leading and facilitating the activities required to resolve automotive parts warranty issues;
  • Oversite of testing and analysis of defective products;
  • Leading and facilitating cross-functional warranty investigation teams;
  • Leading the review of reports on investigations and analysis of warranty claims issues;
  • Conducting meetings to update management on warranty claims status and ensure timely implementation of required countermeasures;
  • Developing and maintaining relationship with customers in order to understand the warranty programs;
  • Developing procedures for product analysis to ensure the integrity of QA lab test methods;
  • Creating and maintaining databases to manage customer warranty issues and track findings;
  • Mentoring Warranty Engineers with investigation methods.
Education:   4-year degree required; Engineering, Industrial Technology, or related disciplines preferred.
 
Required Skills:
  • 4+ years of experience in Warranty Engineering;
  • Experience in an automotive parts manufacturer or electronics background preferred;
  • Knowledge of test specifications, gages and tools;
  • Analytical, statistical, problem solving, organizational and planning skills;
  • Strong interpersonal and communication skills.